Ma'am Jane at the Registrar's
Caused a ruckus at home when I looked for my med school diploma. I called mother, who panicked when she couldn't find it. Important documents are kept in my father's attaché case or hidden in the console table; my diploma wasn't there. I emailed and called UP Manila, spoke to Ma'am Jane who said the diploma wasn't there anymore. "I graduated in 2014," I said, just in case the staff overlooked. It turned out my diploma was in the flat all along, hidden in an undiscovered box. I called the Registrar's Office to apologize. "My mother will scold me," I said. Ma'am Jane, ever the accommodating lady over the phone, laughed and said, "It's okay, Doc."